Privacy Policy
Expedited Climb Capital LLC

Last Updated: November 15, 2021

Expedited Climb Capital LLC (“EXPEDITED CLIMB”, “we” or “us”) want you to understand how we collect, use and disclose Personal Information.  This Privacy Policy describes our practices regarding the Personal Information we collect from visitors to www.xclimb.com (our “Website”) and those that participate in our surveys.

The Information You Provide

  • We may collect Personal Information from you. Personal Information is information that identifies you as an individual or relates to an identifiable individual, such as your first and last name, postal address, job title and employer, telephone number and email address
  • If you connect to us through our web site Contact feature, provide us feedback or respond to surveys or contact us via email, we will collect your name and email address, as well as any other content included in the communication, in order to review your inquiry, understand who is reaching out to us, work with you and communicate with you.
  • We may also collect information at other points in our Website and the services EXPEDITED CLIMB provides in connection with visitors to the Website (“Services”) where it is clear we are collecting such information.

Information Collected via Technology

  • Information Collected by our Services. To make our Website and Services more useful to you, our Website automatically tracks certain information about the visits to our Website. We use this information to analyze trends, administer the Website, gather demographic information about our user base as a whole, and to improve our Website and Services and for product development purposes. For example, some of the information may be collected so that when you visit the Website or Services again, it will recognize you. 

  • Third Party Analytics. We use third-party service providers, such as Google Analytics, to help analyze how users use our Services (“Analytics Companies”). These Analytics Companies use cookies to collect information such as how often users visit our Website, what pages they visit, and what other sites they used prior to coming to our Services. We use the information we get from Analytics Companies to improve our Website, Application(s) and Services.
      • Google Analytics.Google Analytics is a service provided by Google, Inc. (“Google“). We use Google Analytics to collect anonymized statistics in order to improve the Site. This service may also collect information regarding the use of other websites, apps and online resources.  You can learn about Google’s practices by going to Google Analytics and privacy, and opt out of them by downloading the Google Analytics Opt-out Browser Add-on. We have taken the following measures regarding the data collected through Google Analytics: 
          • We have concluded a protective data processing agreement with Google about how Google may process the data collected through Google Analytics;
          • We use other Google services in conjunction with Google Analytics.
      • WP Engine. We use WPEngine, Inc. to host our Website.  Their Privacy Policy can be found at https://wpengine.com/legal/privacy/.
    • Analytics Companies may collect other information in a variety of ways, including:
      • Through your browser or device:
          • Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services (such as the App) you are using.  This information is used to ensure that the Services function properly.
      • IP Address
          • Your IP address is automatically assigned to your computer by your Internet Service Provider.  An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited.  Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services.  IP addresses are used for purposes such as calculating usage levels, diagnosing server problems and administering the Services and in some instances, derive your approximate location from your IP address. 
          • Other information may be used or disclosed for any purpose, except when required to do otherwise under applicable law.  In some instances, other information may be combined with Personal Information. If so, the combined information will be treated as Personal Information as long as it is combined.

You acknowledge and agree that EXPEDITED CLIMB, in its sole discretion, or its Analytics Companies, may track, record, observe or follow any and all of your interactions within the Website. 

To opt out of being tracked by cookies across all websites visit http://tools.google.com/dlpage/gaoptout.

Interaction with Third Party Sites and Services

Certain services or other materials displayed on the Website may integrate, be integrated into, or be provided in connection with third-party services and content. We do not control those third-party services and content and our Terms of Use and Privacy Policy do not apply to those third-party services. You should read the terms of use agreements and privacy policies that apply to such third-party services and content. EXPEDITED CLIMB is not responsible for the practices used by any third-party websites or services linked to or from our Website, including, without limitation, the information or content contained within them. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access information you provide to them. If you are using a third-party website or service and you allow them to access your Personal Information you do so at your own risk.

How We Use Information

General Use. In general, the Personal Information you submit to us is used either to respond to the requests you make, or to aid us in serving you better. We use your Personal Information in the following ways:

  • to identify you as a user in our system and to otherwise administer and operate our Website and Services;
  • to improve the quality of experience when you interact with our Website and Services;
  • to deliver customized or personalized content;
  • to respond to your inquiries and other requests

How to Contact Us

If you would like to contact us for any reason regarding our privacy practices, our Privacy Policy, or if you want to report any security violations to us, please submit an inquiry on the Contact page of this Website.

Changes and Updates to This Privacy Policy

The last updated legend at the top of this Privacy Policy indicates when this policy was last revised.  Any changes will become effective when we post the revised Privacy Policy on the Services.  

Security

We seek to use reasonable technical measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure, please immediately submit an inquiry on the Contact page of this Website.

Retention Period

We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law, such as the length of time we have an ongoing relationship with you and provide the Services to you, whether there is a legal obligation to which we are subject.  To modify or delete the Personal Information you have provided to us, please submit an inquiry on the Contact page of this Website.

General Matters

Information that you submit through the Service may be held in or transferred to countries other than where you reside.  The Website and the Services are controlled and operated by EXPEDITED CLIMB from its offices within the United States of America and its service providers. EXPEDITED CLIMB makes no representation that any aspect of the Services is appropriate or available for use in any particular jurisdiction.